Sun Eight products are responsibly designed and manufactured in China, adhering to the ISO 9001 standard for quality management. This ensures every piece of our product meets the highest safety and reliability standards, offering peace of mind for you and your children.

Sun Eight bags are crafted from premium, healthy materials that are free from toxic elements and harmful substances. The materials are non-toxic and eco-friendly, ensuring durability and safety for daily use, especially for children.

Yes, the materials used in Sun Eight bags are waterproof. However, water may enter through the zippers or seams, so we classify our bags as water-resistant. They are designed to protect your belongings from light rain and splashes but are not entirely waterproof.

We recommend hand washing your bag with mild soap and water. Gently scrub any dirty areas and rinse thoroughly. Avoid using a washing machine or fully submerging the bag to maintain its structure and durability. After washing, let the bag air dry completely before use.

You can browse our Shop section, select your desired items, add them to your cart, and proceed to checkout. For corporate or bulk orders, please visit our Partnership Orders page.

We accept the following payment methods:

• Credit/Debit Cards

• Online Banking

• E-Wallets: (e.g., Touch ’n Go, Boost, GrabPay)

Currently, we do not support Cash on Delivery (COD).

You will receive a confirmation email with your order details. If you do not see it in your inbox, please check your spam or promotions folder. If you still cannot find it, contact us at info@suneight.co.

Orders can be amended or canceled if they have not been fulfilled. To check your order status, refer to the confirmation email or contact us immediately.

We currently ship across Malaysia only and do not offer international shipping at this time.

• West Malaysia: 3-5 working days

• East Malaysia: 5-10 working days

Please note that delivery times may vary depending on your location.

We partner with trusted local couriers such as KEX Express and J&T Express to ensure timely and secure delivery of your orders.

Shipping fees depend on your location and order size. You can find detailed shipping costs during the checkout process.

Please contact the courier service first to lodge an inquiry. If you still need assistance, reach out to us at info@suneight.co.

We accept returns for defective or incorrect items within 14 days of delivery. Items must be unused and in their original packaging. Change-of-mind returns are not accepted. For assistance, please contact us at info@suneight.co.

Sun Eight’s warranty covers the following:

• Zip Spoilage

• Torn Strap

• Buckle Malfunction

Please note: General wear and tear is not included under the warranty.

Yes, all Sun Eight bags come with a default 199-day warranty covering manufacturing defects. We offer a free extension to a 365-day warranty if you register your product on our Warranty Registration page. By registering, you will be eligible for a full year of warranty coverage.

Yes, Sun Eight specializes in corporate branding and merchandising. You can customize bags with your company logo for events, promotions, or employee gifts. Visit our Partnership Orders page for more details.

The minimum order quantity varies depending on the product and customization requirements. Please contact us for a personalized quote.

We are here to assist you! You can reach us through:

• WhatsApp: Click Here

• Email: info@suneight.co

Our team is available from Monday to Friday, 9:00 AM to 6:00 PM (MYT). We will respond to your queries as soon as possible.

As a socially responsible company, Sun Eight is committed to reducing our environmental impact through sustainable practices. As part of our adherence to the ISO 14001 environmental management standard:

• We minimize waste and emissions during manufacturing.

• Use eco-friendly and non-toxic materials in our products.

• Continuously innovate to improve energy efficiency and resource conservation.

Our goal is to align our operations with global sustainability standards for a healthier planet.

We prioritize the well-being of our employees by adhering to ISO 45001, the international standard for occupational health and safety. This includes:

• Implementing measures to prevent workplace injuries and illnesses.

• Creating a safe and inclusive work environment.

• Providing regular training and resources to ensure the safety of all team members.

A healthy and happy workforce is the backbone of our success.

We are committed to ethical business practices and delivering premium-quality products by complying with ISO 9001 standards. This includes:

• Ensuring customer satisfaction through rigorous quality management processes.

• Maintaining transparency, integrity, and accountability in our operations.

• Continuously improving our processes to exceed customer expectations.

Our governance framework ensures we remain a trusted brand for our clients and customers.